Research · Service design · Regulated UX
Making high-value finance easier to trust
Discovery · B2B research · Proposition design
Making complex media workflows understandable
Systems thinking · Service blueprinting · Product strategy
Turning one company's purchase journey into a platform others could use
SERVICE DESIGN · CONNECTED PRODUCT · EXPERIENCE STRATEGY
TURNING THE PERFECT SERVE INTO A REPEATABLE EXPERIENCE
Mildly impressive moments
“Sam advocates for authentic user-centric design to create intuitive and powerful user experiences. He is a self-starter that proactively leads primary and secondary research projects, keeps stakeholders informed about project progress, and transfers insights and design recommendations effectively. Sam is an incredibly diligent UX and product designer, and I would hire him again in an instant.” Brie Pegum, Global Product & Compliance @TikTok
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